- What version of Adobe should I have on my computer and why does it matter?
XAdobe Professional 9.2 and 9.4 are recommended for anyone who works on Grants.gov applications at WCMC. To install Adobe Pro 9.2 on a Mac or Adobe Pro 9.4 on a PC, please visit http://rasp-adobe.med.cornell.edu. Once you have installed one of these Grants.gov-compatible versions of Adobe Pro we recommend removing Adobe Reader and Standard and using Pro for all of your Adobe needs. If you have any difficulty installing, using, or removing these programs please contact ITS Support at 212-746-4878 or email@example.com.
It is important to use a Grants.gov-compatible version of Adobe when working on a Grants.gov application. Opening an Adobe application package with an incompatible version of Adobe could corrupt the package. Grants.gov will pre-empt most issues by displaying a pop-up warning if a incompatible version is used. Anyone who opens or works on an application package, including those who fill out subaward budget forms, must use a compatible version of Adobe.
- Why did I receive an error when I opened an Adobe application package that tells me I have an incompatible version of Adobe?
XYou received the error message because your application package was opened with software that is not compatible with Grants.gov. A compatible version of Adobe is required for viewing, editing, and submitting a complete grant application package to Grants.gov. Any and all edits made to the Adobe application package must be made with a compatible version of Adobe.
- Are the Adobe forms compatible with both Mac and PC systems?
XYes, the Adobe forms offer platform independence and work with both Mac and PC operating systems.
- Must everyone who opens an Adobe-based application use the same version of Adobe?
XNo. Everyone must use a version of Adobe that is compatible with the forms, but not all users have to use the same compatible version.
- What are the restrictions and recommendations for naming attachments?
XDo not use special characters (example: &,*,%,/,#) or spaces in the file names. Rather than using spaces, use underscore (example: my_attached_file.pdf) or capitalization (example: MyAttachedFile.pdf) to separate words. We recommend file names of 20 characters or less. You can click the paperclip at the bottom of the left toolbar within an Adobe-based application package to see a list of all attachments for easy scanning of file names..
- What are the restrictions and recommendations for naming application packages?
XChange the file name of the application package to a short, simple name (example: change oppPA-07-070-cidADOBE-FORMS-A.pdf to JensenR01Feb5.pdf).