Information Technologies & Services (ITS) provides network connectivity, management, and basic troubleshooting for Polycom videoconferencing codecs. Videoconferencing is a popular solution for gathering geographically disperse people into a single meeting.
ITS does not provide connectivity or support for videoconferencing equipment from other companies, such as Tandberg or Sony.
This service is for codecs that are purchased by a department and permanently installed in a particularly conference room or office. If you are interested in using a video conferencing system for your event, please contact the Event Services Office.
What Is Included - Basic Service
- Network connectivity, including firewall policy management.
- Codec configuration and management through ITS' management console.
- Installation of the WCMC videoconferencing directory on your codec, which includes known codecs from WCMC, the Ithaca campus, and WCMC-Q.
- Basic troubleshooting assistance through the ITS Helpdesk.
What Is Included - Enhanced Service
There is an annual cost of $350.00 per connected videoconferencing codec.