Smartphones & Personal Digital Assistants (PDA)

Personal Digital Assistant (PDA) address the growing need for instantaneous communication and data access by combining the features of the cell phone, productivity applications such as calendaring and email, and the ability to access the Internet wirelessly. There is no single industry standard PDA device or platform, so understanding the differences in features, level of support, and cost is important.

ITS has developed several support options for WCMC faculty and staff supported PDA devices as outlined in the table below.

  Oracle Calendar
OS Device Smart Phone Email Calendar Contacts Tasks WiFi
Blackberry 8800 Series Yes Yes1 Yes2 Yes2 Yes2 No
Blackberry 9000 Series Yes Yes1 Yes2 Yes2 Yes2 No
Blackberry Pearl Yes Yes1 Yes2 Yes2 Yes2 No
Blackberry Curve Yes Yes1 Yes2 Yes2 Yes2 No
Blackberry 8700 Series Yes Yes1 Yes2 Yes2 Yes2 No
Windows Mobile Treo 700/750wx Yes Yes Yes2 Yes2 Yes2 Yes (750wx)
Windows Mobile Treo 700/750wx Yes Yes Yes2 Yes2 Yes2 Yes (750wx)3
Windows Mobile Verizon XV6800 Yes Yes Yes2 Yes2 Yes2 Yes3
Windows Mobile Verizon SMT5800 Yes Yes Yes2 Yes2 Yes2 Yes3
Windows Mobile ATT Tilt Yes Yes Yes2 Yes2 Yes2 Yes3
Windows Mobile T-Mobile Dash Yes Yes Yes2 Yes2 Yes2 Yes3
Windows Mobile T-Mobile Dash No No Yes2 Yes2 Yes2 Yes3
Palm Treo 680 Yes Yes Yes2 Yes2 Yes2 No
Palm Treo 700/755p Yes Yes Yes2 Yes2 Yes2 No
Palm Centro Yes Yes No Yes2 No No
Palm Tungsten T|X No No Yes2 Yes2 No No
Palm Tungsten E2 No No Yes2 Yes2 No No

1 WCMC email access configured by the Carrier's BlackBerry Internet Service (BIS). Palm devices requires user to purchase Chatteremail to provide email access.

2 WCMC Personal Information Manager (PIM) syncing requires third party software to be purchased by the user. Blackberry users must purchase SyncJe; Windows Mobile and Palm users must purchase Synthesis SyncML. The sync range must not exceed 120 days.

3 WCMC WiFi Access - device must be tagged and supported by ITS to connect to the wireless network. Additional software installation may be required.

What Is Included

Integration between your PDA and WCMC applications:

  • Email
  • Oracle Calendar
  • Contacts
  • PDA applications

For WCMC owned standard devices:

  • Basic hardware/software support including installation, configuration, and diagnostic troubleshooting
  • Coordination of warranty repair services with vendor
  • Diagnostic troubleshooting for use of WCMC synchronization and application services
  • Diagnostic troubleshooting for connection to WCMC network

Cost

  • One time setup fee of $75
  • Annual support fee per PDA device of $150

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