RESOLVED - 6/14 - Epic Hyperspace connection error.

We are currently experiencing errors with connections to the Epic Hyperspace system. Users may be experiencing errors connecting into Epic with the following Error.

Unable to open a connection to PRD. The environment is not accepting connections.

We are aware of this error and are actively working on resolving this issue.

If you have any questions, comments, or concerns about this information, please contact the ITS Service Desk by visiting the SmartDesk at the WCMC Library Commons (9AM-6PM M-F), by phone at 212-746-4878 (7AM-7PM M-F), or via email at support@med.cornell.edu.