Scheduled Maintenance and Downtime for Telephony Services, 2/2-2/3
The Information Technologies & Services (ITS) Department will be conducting some scheduled maintenance on the ITS phone service during the following downtime window:
Start: Saturday, February 2nd, 9:00 PM
Finish: Sunday, February 3rd, 4:00 AM
All phone service to ITS-supported phones and call centers will be unavailable during these times. In addition, phone lines pertaining to patient services will be forwarded to the appropriate answering service. Users will not be allowed to check their voicemail.
ITS sincerely apologizes for any inconveniences this outage may cause.
All questions, comments, or concerns about this downtime may be directed to the ITS weekend support hotline at 212-746-4878 (x64878 from any campus phone). Thank you in advance for your understanding and cooperation.
If you have any questions, comments, or concerns about this information, please contact the ITS Service Desk by visiting the SmartDesk at the WCMC Library Commons (9AM-6PM M-F), by phone at 212-746-4878 (7AM-7PM M-F), or via email at support@med.cornell.edu.