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ITS News
| Date & Time | Title | Description |
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Dec 21, 2012 |
Due to the upcoming Holiday the Service Desk hours will be as follows: Dec 24th - 7am to 5pm Dec 25h - CLOSED Dec 26th- we will resume normal business hours 7am-7pm Dec 31st- 7am to 5pm Jan 1st -... |
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Nov 26, 2012 |
Come celebrate the Grand Opening of our new Library/ITS Smart Desk on Friday November 30th from 1-3pm, in the Library Commons. Find out what services we now offer, meet the staff, and find out why we say "Solutions Start Here."... |
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Nov 20, 2012 |
ITS Announces NEW Service Desk Management Tool - Service Now |
ITS is committed to providing world-class customer service, of which an effective help desk is an essential component. For the last 10 months, ITS has been analyzing and improving our support workflows/procedures. You may have noticed, for example, some changes... |
Oct 19, 2012 |
The fourth edition of the ITS Newsletter, Inside ITS, is now available. This edition includes articles on: The future of clinical research management; Details on the completion of the Exchange migration; A guide to choosing the right storage service for... |
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Jul 29, 2012 |
Apple release OS X Mountain Lion (10.8) on Tuesday July 25th, and Information Technologies and Service department will be testing the new operating system before fully supporting it for the community. What You Need to Know: Though we don't anticipate... |
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Jul 3, 2012 |
The third edition of the ITS Newsletter, Inside ITS, is now available. This edition includes articles on: Efforts to improve IT services through ITIL, including an internal competition to improve services; Expansion of the iPad as a teaching tool; New... |
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Apr 4, 2012 |
The second edition of the ITS Newsletter, Inside ITS, is now available. This edition includes articles on: The Exchange migration process Jenzabar, the upcoming campus management system RedCloud, a new on-demand hosting service for researchers The new Calendar of Events... |
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Mar 2, 2012 |
Information Technologies & Services, in consultation with the General Faculty Council, has launched a new Calendar of Events. "We've known that events are the lifeblood of any clinical or basic science department," said Dan Dickinson, Associate Director for Web Communications.... |
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Jan 19, 2012 |
As part of our continuing efforts to provide better information about our services and processes, ITS has drastically revamped the information we provide about Project Management services on our website. The information can be found at: http://weill.cornell.edu/its/consultation/planning/pmo/ The new sub-site... |
