Webmail FAQ
Q: How to check my mailbox storage?
A: Right click (Control-click on a Mac) on the Inbox Folder and choose Folder Properties from the contextual menu. Look at the Storage use:Total used: xxx.xMB
Q: How do I select all messages in a mailbox?
A: Right click (Control-click on a Mac) on any message within the mailbox and choose Select All from the contextual menu.
Q: How do I use the address book?
A: The address book is intended to be used to search for contacts stored in your address book rather than selecting a contact manually by scrolling through the entire address book list. To add your desired contact, begin entering the first three letters of the contacts first name, last name or CWID into the search text box located in the upper right corner of the window. This will display the closest 25 matches to the search term that you have just entered.
Q: How do I forward an email's full header information?
A:
- Log in Webmail and right-click on the message that you want to get the full header information.
- Select the "Other" option from the drop down list and "Display Full Headers' option from the subsequent drop down list.
- You'll then be presented with the full headers in the "Headers of:Email box/subject" window. Highlight and copy all of the text.
- Now forward the message and insert the copied full headers. Click on the
icon and select either attachment or inline. - Right click from within the Body of the forwarded message and select Paste; alternatively, you can use your computer shortcuts.
- The full header will then appear in the body of the email. Be sure to fill out the 'To' field and click
.


| "Headers of:" window | "Headers of:" window with highlighted text |
|---|---|
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