Online Service Desk (myHelpdesk)
Online service desk (myHelpdesk) provides online web browser submission of support requests (cases) directly to the Information Technologies & Services (ITS) Service Desk system.
What Is Included
- Web-based submission of support requests (cases)
- Ability to track case history and notes with unique ticket number, provided at the creation and submission of the request
Cost
Provided at no additional charge.
