The Triangle Model For Evaluating The Effect of Health Information Technology On Healthcare Quality And Safety

The Triangle Model for evaluating the effect of health information technology on healthcare quality and safety, authored by CHiP members, Drs. Jessica Ancker, Lisa Kern and Rainu Kaushal et al, identifies structure-level predictors including characteristics of: (1) the technology itself; (2) the provider using the technology; (3) the organizational setting; and (4) the patient population.

In addition, the model outlines process predictors, including (1) usage of the technology, (2) organizational support for and customization of the technology, and (3) organizational policies and procedures about quality and safety. The model integrates perspectives from both health services research and biomedical informatics, with examples from evaluations of electronic prescribing, but it is also applicable to a variety of types of health IT systems.